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Reputational Risk Still High for Boards
Boards continue to see reputation risk as their top concern. In the third annual study by EisnerAmperLLP among board members, two thirds (66%) see reputational risk at the top of their agendas for...
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Being Rich presents Reputation Risk
Totally fascinating to me that China releases a list of its wealthiest citizens, similar to the Forbes 400. The list, Hurun Report, had some amazing facts worth sharing and which I learned about...
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The High Cost of Reputation Loss
I was pleased to be alerted to a copy of Reputation Review 2012 by Rory Knight, chairman of Oxford Metrica. Years ago I used some of their research in my book on CEOs and particularly on how CEOs can...
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What Not to Do
When I was speaking at the YPO/WPO luncheon in Minneapolis two weeks ago, I mentioned that I was talking about how to prepare for a public relations crisis that can cause reputational damage and what...
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Countering Rumors that Harm Reputation
In an article today on the academic dream team that consulted with President Obama’s team, a few lessons are shared that should be helpful for the public sector and CEOs or other executives. The group...
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Effective Reputation Management Not High
McKinsey is coming out soon with their new research on defining and developing reputation. I was one of the 3,601 executives who responded when they sent questionnaires out in September and I was...
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2013 Reputation Trends Ahead
It is that time of the year. Last day of 2012 and the start of a new 2013. I posted an article to Huffington Post on what I see ahead by looking backward at reputation trends bubbling up and trends on...
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Reputation Worries All Around
Reputation is often high on agendas these days. Years ago, it was not usually number one but among the top three to five items that kept boards and CEOs up at night. This week someone sent me an issue...
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Plan to recover reputation
I was eager to read JPMorgan Chase CEO Jamie Dimon’s Letter to Shareholders this year. Considering the London Whale episode of the past year, I thought his Letter would be revealing. He clearly did not...
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The Three Strike Reputation Rule
I think bad news comes in threes. Thinking about President Obama and the recent bad news he has received regarding the terrorist attack in Benghazi, the IRS targeting of conservative groups and the...
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Employees to the rescue
I found this interesting example of how reputation can be managed simply by building a strong and prideful culture for employees. It is a lesson to us all. The article was written by...
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A balancing act in Chile….
Plane rides can be good for reading and that is what I did this week on my way back from Seattle. I have always been fascinated by reputational crises and how leaders manage through them...
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Reputation #1 in CFOs’ book
CFOs are not solely numbers-crazed, according to a survey by American Institute of CPAs (AICPA) and Chartered Institute of Management Accountants (CIMA). The survey among 1,300 CFOs and other finance...
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Risky business for CEOs
A new McKinsey survey among board members reports that members acknowledge knowing little about risk. Nearly three in ten (29%) say their boards have limited or no understanding of the risks their...
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Reputation Resilience
Reputation resilience is a topic I often think about because it should be on all leaders’ minds. How can I build the most resilient culture so that we can withstand a crisis that risks our hard fought...
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Reputation risk, repair & recovery strategies
It has been a crazy few weeks — traveling to Berlin, San Francisco and Istanbul. But I am back in the USA. So here are a few observations about things I’ve read and learned that I wanted to share: 1....
View ArticleTechnorati take a reputation detour
I’ve always said that every industry gets its turn at reputation downfalls. Every industry has to be prepared for clearing its name when crisis strikes. We’ve seen that in the oil industry, financial...
View ArticleCybersecurity reputational risk
Just recently heard that our first US homeland security chief Tom Ridge is helping to launch an insurance product that specializes in corporate cyber security policies. In the article, I read that the...
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Emergency CEO successions
The death of the chief executive of Total in a recent plane crash led to an article in the Financial Times by Andrew Hill about the sudden impact of CEO death. Hill points out that research by The...
View ArticleHoliday reputation of retailers needs protecting
Some new research just came out from Toluna Research for web.com about consumer perceptions of big and small retailers this holiday season. Because of the recent spate of big retailer security...
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